If you're a church leader
New ministry year: two new coaches, one retiring, thirty new kids. And you, with a coffee and the admin console.
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Invite the new coaches
Create their invitations in the invitation queue and watch the delivery state. If one lands in a spam folder, resend it from the same screen: no guessing, no 'check your spam?' text thread.
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Grant exactly the right roles
In Roles & access, look up each coach and grant the coach role scoped to their team. Scoped means the junior-team coach never accidentally ends up with senior-team access, and every grant goes on the record.
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Shape this year's groups
Over in the Groups cockpit, create the season's teams under your church, check rosters, and chase the invites still floating out there: delivery, resend, revoke, and expiry state all live on one screen.
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Run the season-start review
Work through the pending permission-review items and record each decision with a reason code, including winding down the retiring coach's access, with gratitude and a clean paper trail. Then glance at Security & controls for your posture snapshot and any open risks.
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Handle departures cleanly
Use Lifecycle to suspend an account with a reason code and case ID, or reactivate and unlock when someone comes back. And when you need history, Audit search answers 'who changed what, and when,' with export jobs for anything you need to keep.